
State Farm® Insurance Agent Tom Sullivan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anthony Noe
June 23, 2025
"As a third generation customer of Tom's (I've been a customer for nearly a decade), I can speak for my whole family when I say Tom and his staff are amazing. Every time I call, I feel welcome to ask any questions about my coverage or an odd situation I may have, knowing they either have an answer or will help me find one. In the midst of a situation where another driver's insurance tried to give me the runaround, Tom and his staff were very quick to push them back into line and help me settle the claim quickly. As a final note, I have to change agents soon due to a move out of Tom's licensed area. I called up his office to thank them for always being helpful, and they are helping me find another fantastic agent in my new location."
"Thank you. We appreciate your business and are sorry you are moving out of state. I am sure you will continue to have great service at your new location. If you are ever back in Minnesota, we would love to have you back!"
Tim Evon
June 18, 2025
"Tom has recently helped regarding a homeowners claim. Tom and his staff were thorough and very professional as always. Simply the best!"
"Thanks Tim. We are always here to help. Thanks for the review. "
Greg Balego
June 17, 2025
"This agency has always been there for me I trust them"
"Thanks Greg. We appreciate your trust in us."
Lee Osborn
June 4, 2025
"Tom Sullivan (State Farm) and his staff are wonderful to work with. They go above and beyond to help find the right coverage for you, based on your particular needs."
"Thanks Lee. You are a pleasure to work with."
Matt Haak
June 3, 2025
"My wife and started working with Home and Auto over a quarter century ago where Tom and Julie's reposnsiveless and support have been expeditious and throughly expained to us. We have been very appreciative of their excellent service. They have been truthful to us even needing to having our driving children consider other insurance companies for better rates considering their age and previous driving situations."
"Matt, Thank you so much for your kind words. We always keep the best interests of our customers first. We enjoy working with your family and appreciate your trust and continued business. "
Ryan McKinney
April 14, 2025
"Tom and team have done a great job for 20+ years providing insurance for our house, cabin, cars, and boats."
"Thank you for the great review. We appreciate your business and that of Lisa's parents prior to you coming to us for your insurance. Working with multiple generations is something we appreciate so much."
Kevin Cullen
March 21, 2025
"The complacency and apathy of this agent lead to a $10k bill that was not covered. He tried to brush it off by saying the available coverage endorsement only became available recently. We found out it became available over 5 years ago. This and the fact that he made no effort to review our insurance coverage with us for over 7 years cost us a lot of money. Our attorney encouraged us to file a claim in conciliatory court. After 35 years with this agent (father previously) we decided to just change agents since we have appreciated the staff helping us for so many years."
"Kevin, your feedback is important to us, and we understand your frustration and disappointment. We appreciate your long-term relationship with our agency and the trust you placed in us over the years. We take your concerns seriously and will review them thoroughly to prevent any future occurrences. We value your feedback as it helps us improve our services. Tom"
Shaun Olson
June 27, 2024
"Best insurance guy in the biz!! My wife and I have been with Tom for about 20 years. His staff is amazing and State Farm has been great with claims and all of our needs over the years. We refer anyone and everyone to Tom Sullivan!!"
"Thanks for your great review! We really enjoy working with you. We appreciate your business and referrals!"
Joshua Fredrickson
June 5, 2024
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Diane Pietrzak
October 17, 2022
"Years and years with Sullivan agency. Cheri is absolutely the best! Very very knowledgeable and always ready to assist"
"Hi Diane, Thank you for the review. We appreciate your trust in us. "
Sheila Omeara
October 5, 2022
"I have been with Tom for years - I have always had exceptional service with him. His staff is well informed, caring and patient with my many questions."
"Sheila, Thanks for the great review. We have enjoyed working with your whole family for three generations. Thanks for putting your trust in us."
Brian Blomberg
June 18, 2022
"Tom is the best! Always quick excellent service and fast responses!"
"Thank you Brian. We appreciate your business!"
Jessi LaVine
March 16, 2022
"I have been with Tom nearly 25 years. Tom and Julie are always pleasant and easy to do business with. They are informative and quick to respond. I'm always referring others because of the exceptional service!!"
"Thanks so much for the great review. We appreciate the referrals and your continued business."
Amy Meyers
June 15, 2021
"Tom Sullivan and staff are always helpful and quick to respond to my needs. They always have my best interest at heart and go above and beyond to help."
"Thank you Amy. We enjoy being there to help you and Dan whenever you need us."
Zack Peterson
February 3, 2020
"Tom and crew have been nothing but amazing for myself and all of my insurance needs. I have switched policies and vehicles numerous times as well as renters insurance, and have NEVER had any issues! Any questions I have ever had have been answered by his awesome staff that he has. Julie is the best!"
Amanda Martin
February 3, 2020
"The Tom Sullivan agency has been my insurer since I received my driver's license, always responsive and helpful anytime I have a claim or question. Everyone is very nice and helpful whether on the phone or inperson!"
Bryce M
January 17, 2020
"Had an issue with my account and needed clarification and once I told her I was already a state farm customer she told me she couldnt help me. She also continued to tell me what else she couldnt do for me. I was tired of listening to the excuses/lies and turned around and walked out and went to another state farm agent and they got everything fixed."
"We are sorry you had questions we were unable to answer. Since you are currently insured with another State Farm agency, we were unable to access any of your policy or billing information."
Lisa Kraft-Kujawa
October 16, 2019
"Excellent customer service with this group!"
Hi Hoops
September 29, 2019
"Great guy! Great service!"
Dan Meyers
March 27, 2017
"We've always had great service from Tom and his staff. They've always worked hard to get us the best pricing and process our claims quickly."
Corey Anthony
April 29, 2015
"Stay away from this agent and agency - very unprofessional and staff seriously screwed up policies when we redid them. Left very rude and unprofessional messages on phone when we left agency to go to another agent. I've had State Farm for a while and Tom is by far the worst agent I have ever dealt it; I would recommend State Farm, just not this agent."
Local Google Reviewer
May 2, 2012
"Stay away from this place. Terrible customer service Tom Sullivan does not respond to phone messages. Do not buy insurance from this agent, takes advantage of customers and refers to Discount Repair Shops who terrible work on vehicles after an accident."